Privacy Policy — LongFu88 Philippines

Last updated: June 2026

This Privacy Policy explains how LongFu88 ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use our online casino services. By using LongFu88, you agree to the practices described in this policy.

1. Information We Collect

Personal Information

When you register or use our services, we collect: full name, email address, mobile number, date of birth, residential address, and government-issued ID details (for KYC verification).

Financial Information

We collect payment information necessary to process deposits and withdrawals, including GCash numbers, Maya accounts, bank account details, and transaction history. We do not store full card numbers on our servers.

Technical Information

We automatically collect: IP address, device type, browser type and version, operating system, pages visited, session duration, and cookies data.

Gaming Activity

We record your gaming history, bonus usage, wagering activity, and account communications for regulatory compliance and responsible gaming purposes.

2. How We Use Your Information

→To verify your identity and process registrations

→To process deposits, withdrawals, and bonus payments

→To provide customer support and respond to enquiries

→To comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations

→To personalise your gaming experience and send relevant promotions (with your consent)

→To implement responsible gambling measures

3. Data Security

LongFu88 employs industry-standard security measures including 256-bit SSL encryption for all data transmission, secure server infrastructure with regular security audits, two-factor authentication options for account access, and strict internal access controls. Your data is protected against unauthorised access, alteration, disclosure, or destruction.

We do not sell your personal information to third parties. We may share data with payment processors (to process transactions), identity verification services (for KYC), regulatory authorities (as required by law), and fraud prevention services. All third-party providers are contractually bound to protect your data.

5. Data Retention

We retain your personal data for as long as your account is active, and for a minimum of 5 years after account closure to comply with financial regulations and anti-money laundering laws.

6. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal obligations), withdraw consent for marketing communications, and lodge a complaint with data protection authorities.

To exercise any of these rights, contact us at privacy@longfu88-official.com or via our Contacts page.

7. Cookies

We use cookies and similar technologies to improve your experience. See our Cookie Policy for full details.

8. Marketing Communications

With your consent, we may send promotional emails and SMS about bonuses, new games, and special offers. You can unsubscribe at any time by clicking "Unsubscribe" in any email or contacting our support team.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of LongFu88 after any changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related enquiries, contact: privacy@longfu88-official.com or visit our Contacts page. We respond to all enquiries within 5 business days.